"They Say"

"They Say" that customer service isn't what it used to be. Really?

I just submitted an online order to Walgreens Photos.
I checked the box for the store I will use for pick up.
I had two choices for pick up times, 11 AM or 2:30 PM, Oct. 1.
I'm in no hurry. I chose the afternoon.
I submitted the order.
A warning appeared in red. "The pick up time you selected is no longer available."
Fine, I thought, I'll pick them up tonight, not a problem.
I read on, "Your order will be available at 10:30 AM, Oct. 1."
That's even earlier than the original morning time I was given.

As my mother-in-law alway says, '"They say" are the biggest liars there ever were.'